Have the phone numbers of your public utility commission on hand. If you go on strike and the public talks to you about the strike complaining about service, have the number ready to give to them. Better yet, have the ext. number and name of one or more of the offical's that you have already talked to. Have it down on paper that you can give to them. Sometimes the public is reluctant to bitch and you have to lead them to the watering hole. Works almost all of the time. We here in 459 really had the public and customers seeing our side which helped out alot. Hit the bastards with everything you have, take pictures of unsafe work practices.....hound the hell out of cmp. Most importantly.......STAY UNITED!! The bastards will cave and fall....just look at first enema. They are really pissed because we wouldn't break.